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Case Study: Food Manufacturing Plant Trolley Fleet Upgrade

Technical Case Study | March 2026

Client: Major UK Food Manufacturer
Location: Lincolnshire processing facility
Project: 450 trolley castor replacement programme
Products: Stainless steel castors, nylon wheels, braking systems
450
Trolleys Upgraded
62%
Breakdown Reduction
£34K
Annual Saving
18mo
Payback Period

Executive Summary

A leading UK food manufacturer operating a 24/7 processing facility experienced escalating maintenance costs and production delays due to failing trolley castors. Industrial Supplies Co delivered a complete fleet upgrade using food-grade stainless steel castors with enhanced braking systems, reducing trolley-related breakdowns by 62% and generating £34,000 annual maintenance savings.

The Challenge

Operating Environment

  • Facility: 15,000m² chilled processing area (0-4°C)
  • Operations: 24/7 three-shift pattern
  • Fleet: 450 ingredient and product trolleys (200-400kg capacity)
  • Floor type: Epoxy-coated concrete, regular washdown

Problems Identified

  • Carbon steel castors corroding within 6 months
  • Wheel bearings failing due to water ingress during washdown
  • Brake mechanisms seizing, creating safety hazards
  • Wheel materials degrading from cleaning chemicals

Quantified Impact

Metric Baseline (Pre-Upgrade)
Trolley breakdowns per month 47
Average repair time 45 minutes
Production delays (hours/month) 35
Annual maintenance spend £78,000

The Solution

Specification Development

Requirement Specification Product Selected
Corrosion resistance Food-grade, washdown proof 304 stainless steel housing
Load capacity 400kg per trolley (4 castors) 150kg rated per castor
Chemical resistance Chlorinated cleaners, caustic Glass-filled nylon wheels
Temperature range -20°C to +40°C Low-temp rated bearings
Braking Reliable in wet conditions Stainless steel brake mechanism

Implementation

The upgrade was phased across 8 weeks to minimise operational disruption:

  • Weeks 1-2: High-use production line trolleys (150 units)
  • Weeks 3-4: Ingredient storage trolleys (120 units)
  • Weeks 5-6: Despatch area trolleys (100 units)
  • Weeks 7-8: Remaining fleet and spares provisioning (80 units + 50 spare castors)

Results

✓ 62% reduction in trolley breakdowns (47/month → 18/month)
✓ 71% reduction in production delays (35 hours/month → 10 hours/month)
✓ £34,000 annual maintenance saving (£78K → £44K)

Post-Upgrade Metrics

Metric Before After Improvement
Breakdowns/month 47 18 -62%
Production delays (hrs/month) 35 10 -71%
Maintenance spend/year £78,000 £44,000 -44%
Castor lifespan (projected) 8 months 3+ years +350%

Return on Investment

  • Project cost: £52,000 (including installation)
  • Annual saving: £34,000
  • Payback period: 18 months
  • 5-year saving: £118,000

Case study prepared by Industrial Supplies Co, March 2026.